TheCareGuide.com is Canada's most comprehensive, interactive and easy to use Internet resource for families searching for appropriate seniors' housing and care services - from Independent Living options to In-Home Care to Long-Term Care facilities and Hospice Care.
Whether you already have a Website or not, TheCareGuide.com is the place to be. We offer a variety of low cost alternatives to drive additional traffic to your site or give you the effective Internet presence you know you need.
Becoming a registered provider on TheCareGuide.com is easy. Simply call 1.800.311.CARE or 416.287.CARE (2273) and one of our representatives will process your registration. You can also go our
Advetising Centre, fill out the contact form and we will contact you within two business days.
Your information is stored in our secure database and is posted in your InfoListing in order to inform seniors’ and their families of the services you offer.
Registered providers can maintain their listing information online in real-time.
Click here to login to make changes to your provider profile. If you've not yet become a registered provider, simply call 1.800.311.CARE or 416.287.CARE (2273) and one of our representatives can make the necessary changes.
As a registered provider, you can make changes to your listing information and description, and notify seniors' and their families of upcoming events. Simply
login to access your provider listing.
The Care Guide is thrilled to announce that we have entered into an exciting new venture to produce, post and host virtual tours called Care Tours - a new way to increase your residence occupancy rates.
A Virtual Tour is like a 'video' captured on TheCareGuide.com that allows visitors to 'tour' your residence during their search for a suitable provider.
Virtual Tours give providers at TheCareGuide.com a definite competitive advantage. Our statistics show that provider listings with Care Tours are viewed over 230% more often than those without.
Why host a virtual tour at TheCareGuide.com?- Consumers like to get a visual sense of your home before they physically visit and Care Tours show more than static photographs – it’s a way to imagine themselves already there!
- They allow for a "preview" of the residence so that consumers can put your residence on their preferred list.
- It allows people that may not be physically situated in your market area the opportunity to search “remotely” for themselves or their loved ones.
- It's fun new technology and people like trying them out!
- Our Virtual Tour package includes the following:
- On site filming and production of the virtual tours - up to four "panoramic" scenes included (filming available almost anywhere in Canada - check with us for availability in your area)
- A photo gallery of up to 50 digital "still shots" or photographs
- A slide show of the above A CD-ROM version of the complete tour
- First year of hosting on TheCareGuide.com
* Additional 360-degree panoramic scenes for only $29.99 each
* Additional CD-ROM's for $14.99 each
* Re-shoots* of residences, for the purposes of representing seasonal changes, renovations and/or physical changes to the property are $99.99 each
* Re-shoots defined as up to two panoramic scenes and additional still shots of the same areas - to be adjoined to the original tour
Booking your Virtual Tour is hassle free.
Here’s what you need to do next:
Step One: Decide which residences should be showcased via a Care Tour
to book your Care Tour to book your Care Tour to book your Care Tour to book your Care Tour
Step Three: Prepare your residence for the camera.
We recognize that some of our customers already have "previously produced" virtual tours of their own that they would like to make available to consumers through TheCareGuide.com.
We are happy to accommodate "third-party" Virtual Tours from providers under the following terms and conditions:
- All third-party virtual tours must be loaded onto a CD-ROM (disk) and sent to us for hosting through TCG.com. We will take the existing tour, upload it to our site and host it on an ongoing, annual basis. This provides the ability for the user to conduct all of their searches and do their comparison "shopping" without ever having to leave the TCG.com environment.
- All third-party virtual tours must be submitted in such a way that there is no "branding" or "promotion" of any kind of any third-party virtual tour provider. The terms of our exclusive agreement with our new virtual tour provider prohibit us from promoting or advertising any other virtual tour services. We have, however, left provision in the agreement that will allow us to post and host third-party virtual tours.
- All third party virtual tours must be submitted to TheCareGuide.com clearly marked as to which virtual tours go with which residences.
- All billing for the posting and hosting of third-party virtual tours will be done on an annual basis at an annual rate of $120.00 per provider tour/per annum. There will be no discounts on this pricing program; however, we do offer volume discounts on the virtual tours that we produce and host directly.
Please call or email The Care Guide today to inquire further about this exciting new program!
A CareLead is someone who has ordered a copy of The Care Guide through our 1-800 number or our website and who has expressed interest in learning more about their options by receiving information directly from seniors' housing and care providers in their area. These represent seniors or families who are at varying points in their research or decision-making process, most likely not fully aware of their needs nor their options.
Available to full-page advertisers of The Care Guide, the CareLeads Program is a value-added lead-generation feature of their advertising program with The Care Guide. It represents a unique and powerful opportunity to market to potential clients on a one-to-one basis.
If you are a CareLeads participant and have any questions, or if you're interested in capitalizing on this program, please contact us at
info@thecareguide.com or 1-800-311-CARE (2273).
If you are full-page advertiser with The Care Guide, you should have received an email containing The Care Guide leads for your area. Within the body of the email is a text version of the leads. Also, attached to your email is a .dbf and .csv file which contain the same information.
These files can be used as a merge file to print letters and/or labels using Avery labels, merging into a word document, or printing envelopes etc. Due to the many types of programs available to produce letters and/or labels, we are not available to demonstrate all the options.
For a demonstration on how to save and use your CareLeads,
Click Here or for further help on this, you can use the help function in your word processing software or discuss with your IT department.
Yes you can. You need to
register the friend or relative as a member of TheCareGuide.com. However, if you plan to register a friend or relative and request that a provider send them information, we strongly urge you to inform your friend or relative in advance.
We care about you and what you have to say, and welcome your ideas about how we can make your experience at TheCareGuide.com a better one. Throughout our Web site you can click on
Contact Us to send us an email, or send your email directly to
info@thecareguide.com. You may also speak with us by calling toll free at 1.800.311.CARE (2273) or 416.287.CARE during regular business hours (Eastern Standard Time) or leave us a voice mail and we will contact you as soon as possible.
Use of TheCareGuide.com resources and becoming a member is absolutely free. Copies of The Care Guide printed guidebook are also available for free. Fees are associated with the services offered by
Senior Care Select and Care Planning Partners.
Finding appropriate housing or care services for yourself or a loved one can be a trying process. TheCareGuide.com strives to offer information, resources and tools to help you through this process and becoming a member makes it easier. As a member of TheCareGuide.com, you can quickly and conveniently request information from providers, save your provider searches and add providers to your "Favourites" list for future reference. Other useful tools, resources and services accessible by members will continuously be added.
Becoming a member is fast and easy. Throughout our Web site, you may click on
Register for Free to go to the member registration page. Simply complete and submit the form and you immediately become a member. Start enjoying the benefits of becoming a member of The Care Guide today!
You must be a member to post messages on the message board (you may still post anonymously). If you're not already a member of The Care Guide, you will be walked through the simple signup process, after which you can post as many messages as you like.
In order to save your provider searches, you must
become a member and you must be logged in before you start a search. Once logged in, conduct a search and in the top-right corner of the search results table, click "Save this search". Saved searches can be accessed and referred to in the future at your
Member Home page.
If you forget your password, simply go to our
password retrieval form, enter the email address you used to register as Care Guide member and click Send. Your password will be emailed to you. If you still experience difficulties, call 1.800.311.CARE or 416.287.CARE (2273) and one of our representatives will be happy to help.
There is a nominal fee for providers to be listed in TheCareGuide.com directory of providers.
To request information of a provider, near the top of the provider's InfoListing in the directory, click on the link titled 'Request Information'. Simply follow the on-screen instructions to request information from that provider or you may also click the link titled 'Email Provider' to send a basic message to that provider. If not a member, it is a good idea to first
become a member, which is absolutely free, to ensure that the provider will have your proper contact information and be able to send you the information.
The Care Guide relies on registered providers to make sure that the information listed about their residence or services is current and accurate. We also survey all providers on an annual basis by email, fax, mail and telephone. Please review our
disclaimer for more information.
We strive to ensure that all seniors’ housing and care service providers are listed. If you are interested in a provider or are aware of a provider which is not listed, please
contact us. Also, if you are in contact with the provider directly, we would appreciate it if you would suggest that they should be listed at TheCareGuide.com.
Requests for information about providers are passed on directly to the provider and it is the responsibility of the provider to send you the information requested. If you do not hear from a particular provider within one week, please contact us and we will make a direct inquiry of the provider on your behalf and will keep you posted.